First Contact Legal Advisor

An exciting and rare opportunity with a national Legal 200 law firm has become available. The firm is looking for a First Contact Legal Advisor to join their central Leeds office. You may be a law graduate with customer service experience or an existing telephone advisor/call Centre advisor. The successful candidate will be offered a generous benefits package which includes up to 25 days paid annual leave and hybrid and agile working. 
 
Firm benefits include:

- Up to 25 paid working days holiday per annum
- Private Healthcare Insurance
- Numerous social activities and engagements throughout the year
- Extremely flexible working environment to include agile working and flexible working arrangements
- Career progression and an extremely supportive working environment

 
Ideal candidate skills and qualifications:

-  Must have 6 months+ of experience in a customer service role, this may be a call Centre based or a customer-facing role
-  Ideally, you will have the ability to deal in a calm and measured manner with callers who may be under pressure due to a lack and understanding of the remortgage process

 
Duties include:

- Assisting borrowers with a wide range of enquiries regarding their remortgage application
- Working with the team of Caseworkers, to support the firm in achieving our objectives
- Accurately administrating client details using our case management system as well as the use of Excel, Outlook
- Responding to online customer enquiries (Email)

 
If you have solid customer service skills and are looking to kick-start your legal career, please apply for this First Contact Legal Advisor via the link or contact Rachael Atherton at G2 Legal Recruitment.

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More information

For more information about this role and to apply, please contact Rachael Atherton at G2 Legal on 0113 254 9296 or forward an up to date copy of your CV.

PQE, years of experience and salary levels are shown purely as a guide. We will consider applications from candidates that can demonstrate the skills or experience required for this role.