Personal Injury File Auditor

A leading personal injury law firm is currently looking to recruit a Legal Auditor to work within their Quality and Progression department to perform deep file audits in addition to analysing performance and trends and identify where improvements can be made. 

This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits and quality control.

You will be required to have a good commercial knowledge of claimant personal injury, experience of running own personal injury caseload and the ability to conduct case related investigations. Experience of proclaim case management system would be advantageous.

Duties include

- Working across business teams to review files on a regular basis for all personnel within those teams
- Working from various reports to assess and manage the risk of certain profiles of cases such as those close to limitation
- Providing guidance and assistance on interpretation of case progress as defined by in-house standards
- Assist with trouble shooting common issues and refer to stakeholders as required and provide feedback to the training team to assist with the implementation of further training where required
- To conduct case related investigations on policy requirements, legal practices, and case progression
- Provide advice and guidance on the Management Information metrics and how these can be used to their best advantage
- Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler)
- Reporting on caseload KPI performance of fee earners
- Assisting with reports on compliance, efficiencies & policy performance
- Data analyst and reporting function to management
- Maintain an accurate audit log of activity
- Provide feedback to assist with devising and delivering training (at all levels) on core compliance issues
- Assisting the Complaint Partner and COLP with file review and diagnosis of relevant facts
- Assisting with Data Protection and other Compliance Queries

G2 Legal is a legal recruitment company recruiting in Greater Manchester. Visit our website for more jobs or contact Gemma Taylor on 0161 207 2000 today.

More information

For more information about this role and to apply, please contact Gemma Taylor at G2 Legal on 0161 207 2000 or forward an up to date copy of your CV.

PQE, years of experience and salary levels are shown purely as a guide. We will consider applications from candidates that can demonstrate the skills or experience required for this role.

Job reference: 1213287-1-GT-49--1ZN

Company Benefits

  • a
    23 days holiday per annum

Apply for Personal Injury File Auditor

Reference: 1213287-1-GT-49--1ZN | Location: Manchester

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