Litigated Credit Hire File Handler

Key Accountabilities

- Create initial case strategy following Client Guidelines and review of information available
- Undertake discussions and negotiations with Insured, Insurer and Third-Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs
- Undertake Court Telephone Hearings to ensure progress is maximised and all actions have been undertaken to bring the case to settlement
- Timely and accurate maintenance of all case management, billing, and management information systems to ensure completion of records and aid business decision making
- Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and the firm receive appropriate payments
- Dealing with correspondence and telephone calls
- Undertaking periodic reviews of files in line with Client requirements
- Updating reports
- Meeting agreed performance targets
- Ensuring files are kept within ISO 9001 guidelines
- Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested
- Ensure compliance with the SRA Code of Conduct 2011
- Adhere to the firm’s values

Experience, Skills and Qualifications


- Some Credit Hire experience or knowledge
- Experience of small claims and fast track matters
- Previous experience of handling own caseload
- Good standard of education – 3 GCSEs grade C or above, or equivalent, including Maths, English and Science
- Good telephone negotiation skills
- An understanding of case law and litigation practice and process, and CPO
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Ability to make decisions
- Ability to remain calm under pressure
- Ability to follow work processes and keep to strategy, yet flexible enough to adapt to change
- Proficient IT skills


- Knowledge / experience of the litigation process
- Some knowledge of Road Traffic Accidents (RTAs)
- Experience of Indemnity Principles and CCFAs

More information

For more information about this role and to apply, please contact Lee Traylor at G2 Legal on 0161 207 2000 or forward an up to date copy of your CV.

PQE, years of experience and salary levels are shown purely as a guide. We will consider applications from candidates that can demonstrate the skills or experience required for this role.

Job reference: 187386-1-LTR-39

Company Benefits

  • a
    25 days holiday per annum
  • c
    Company Pension Scheme
  • j
    Free/Subsidised Gym Membership
  • n
    Free/Subsidised Car Parking
  • p
    Bonus Scheme
  • Holiday Exchange Scheme
  • œ
    Legal 500

Apply for Litigated Credit Hire File Handler

Reference: 187386-1-LTR-39 | Location: Bolton

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